Roles and Responsibilities

    Salesforce B2B Commerce Implementation:

    • Lead the design, configuration, and implementation of Salesforce B2B Commerce Cloud solutions.
    • Collaborate with cross-functional teams to gather and define business requirements.
    • Customize and develop Salesforce B2B Commerce features and functionalities.
    • Configure pricing, products, catalogues, and promotions within the B2B Commerce platform.

    Integration and Data Management:

    • Integrate Salesforce B2B Commerce with other systems, such as ERP and CRM.
    • Ensure data accuracy and consistency through data cleansing and maintenance activities.
    • Monitor and troubleshoot integration issues and data synchronization.

    User Training and Support:

    • Provide training and support to end-users to maximize their use of the Salesforce B2B Commerce platform.
    • Address user inquiries and troubleshoot technical issues promptly.

    Analytics and Reporting:

    • Create and maintain reports and dashboards to track key performance indicators (KPIs) related to B2B Commerce.
    • Analyse data to identify trends and make data-driven recommendations for improvements.

    Continuous Improvement:

    • Stay updated on the latest Salesforce B2B Commerce Cloud features and best practices.
    • Propose and implement enhancements to optimize the B2B Commerce platform’s performance and user experience.

Requirements

    Education Qualification:

    • Bachelor’s degree in computer science, Information Technology, or a related field.
    • Salesforce Certified B2B Commerce Developer or equivalent certification is highly preferred.
    • Proven experience in implementing and managing Salesforce B2B Commerce Cloud solutions.
    • Strong knowledge of Salesforce CRM and related technologies.
    • Proficiency in HTML, CSS, JavaScript, and Apex programming.
    • Experience with agile development methodologies is a plus.

    Non-Technical Skills:

    • Excellent written and verbal communication skills
    • Excellent problem-solving skills and attention to detail.
    • Strong communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Flexible for working in shifts.
    • Passionate for technical excellence.

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