Salesforce Managed Services

To alleviate integration-related support issues, such as reachability, retry attempts, replaying, and tracking, our Integration Framework for Salesforce provides the necessary assistance. This framework is designed to perform configured retries of the integration, capture request and response payloads, and record the turnaround time of the API, in the Salesforce ecosystem.

Furthermore, our support team is capable of tracking integration or data sync-related issues independently, without relying on the end systems involved in the integration.

Managing incidents can become cumbersome, especially when it involves addressing critical issues in a production environment. This challenge is commonly faced by our clients and throughout the service desk industry. To overcome this, we’ve innovated a solution.

Error handling is a CoreFlex utility that was built to help overcome the discovery time for any incident that gets raised in the production environment. Error handling can reduce the aging of the tickets by approximately 40% thereby ensuring faster ticket resolutions and product releases.

Leonardo for Test Automation is a proprietary tool built by CoreFlex that is designed to solve common testing issues for our clients. This test automation utility is built on top of Selenium and is AI-powered, helping to churn out faster automation for Salesforce and other digital projects. With Leonardo, clients can run their tests and achieve their goals in just “2 clicks”.

This tool is a win-win for all parties involved. If you choose to part ways at the end of the agreement, you get to keep the utility with you. Alternatively, if you do not choose to have Leonardo, since it is all native Selenium scripts, you can retain the asset by keeping the scripts.

To learn more about this product, click the button in the banner below.

Onboarding is a utility developed by CoreFlex to address the onboarding problems of Salesforce users in CPG and logistics businesses. This utility creates a user-friendly, automated, and cost-effective application that would ease the customer and equipment onboarding process.