CoreFlex

What We Provide

Managed Services Support

Our managed services provide 24x7 global support and operational transparency through knowledge management tools, ensuring tailored solutions aligned with ITIL disciplines to meet your unique business needs.

Global Application Support

Deliver uninterrupted support for SAP, Salesforce, EDI, BI, and bespoke applications, enabling operational continuity and ensuring critical business processes run smoothly across various systems and platforms.

Knowledge Management Tools

Utilize advanced tools and dashboards for real-time transparency, ensuring businesses can measure performance, track metrics, and make informed decisions effectively.

SLA-Driven Solutions

Develop tailored service level agreements that ensure accountability, efficiency, and client-specific outcomes, aligned with ITIL disciplines and practical adjustments.

What We Provide

Accounts Payable

Streamline accounts payable processes with solutions designed to enhance vendor management, ensure compliance with GAAP standards, and improve cash flow for better operational efficiency.

Document Processing

Simplify vendor invoice management with end-to-end document handling solutions, ensuring faster processing times and accurate financial reporting for a seamless accounts payable experience.

Compliance and Security

Guarantee adherence to GAAP with strict protocols for data security, ensuring safe handling of sensitive information while meeting regulatory standards.

Streamlined Payments

Enhance financial operations by enabling faster and more accurate payment processing, improving vendor satisfaction and overall efficiency in cash flow management.

What We Provide

Call Disposition

Optimize sales cycles by analyzing call data, prioritizing leads, and accelerating follow-ups with CRM updates, ensuring improved time utilization and enhanced marketing insights.

Call Analysis

Evaluate recorded calls to identify high-value leads, offering businesses a clear understanding of customer needs and areas for sales team focus.

Sales Follow-Up Optimization

Streamline CRM systems with actionable insights to prioritize and fast-track follow-ups, ensuring warm leads are converted into sales opportunities efficiently.

Sales Acceleration

Shorten sales cycles by identifying and prioritizing inquiries that matter most, empowering sales teams to close deals faster and with greater success.

What We Provide

Purchase Order Entry

Simplify and optimize purchase order management for enhanced operational efficiency, reduced turnaround times, and improved customer satisfaction.

Accurate Order Management

Achieve 99% accuracy in purchase order processing with tailored solutions that minimize errors and enhance operational reliability.

System Integration

Seamlessly integrate order workflows with your existing management systems to ensure real-time updates and synchronization of data across platforms.

Reduced Processing Time

Speed up purchase order fulfillment with streamlined workflows, reducing delays and enhancing customer experience through timely service.

What We Provide

Technology-Led BPO

Leverage cutting-edge technologies like RPA and AI to transform business workflows, reduce manual effort, and enhance operational efficiency through smart, automated solutions.

RPA Automation

Implement robotic process automation to minimize repetitive tasks, optimize workflows, and enable employees to focus on strategic, high-value activities.

AI Integration

Use AI-powered tools to gain actionable business insights, improving decision-making and driving better results in key operations.

Cognitive Technology Solutions

Enhance decision-making processes with machine learning and intelligent analytics, empowering businesses with predictive insights and smarter strategies.

What We Provide

Order to Cash

Optimize your accounts receivable processes with AI-driven tools that streamline workflows, improve collections, and enhance financial efficiency.

AI-Powered Receivables Management

Automate payment tracking and document processing to ensure better cash flow, reducing delays and improving financial predictability.

Credit and Collections Automation

Simplify credit approvals and reduce collection delays with tailored automation solutions that enhance financial operations.

Invoice-to-Payment Efficiency

Improve the invoicing process from start to finish, enabling faster reconciliations and minimizing errors in payment processing.

What We Provide

Loyalty Program Management

Develop tailored loyalty programs to engage customers, enhance satisfaction, and boost retention using advanced analytics and rewards automation.

Personalized Strategies

Create tailored loyalty programs based on customer preferences and behaviors, strengthening relationships and fostering brand loyalty.

Data-Driven Insights

Leverage analytics to understand customer patterns, enabling targeted engagement strategies that maximize loyalty program effectiveness.

Rewards Automation

Automate reward distribution to ensure seamless and timely delivery, improving customer satisfaction and operational efficiency.