In a business world where speed and accuracy are non-negotiable, CoreFlex introduces CoreForce, an AI-powered document processing engine designed to eliminate manual bottlenecks, enhance accuracy, and scale order entry operations seamlessly.

What is CoreForce?

CoreForce is CoreFlex’s proprietary AI/ML-powered document processing platform that automatically ingests, interprets, and processes large volumes of structured and unstructured documents—including sales orders, purchase orders, and invoices—with exceptional speed and intelligence.

It’s more than a document parser—it’s a learning engine that integrates with your existing tech stack (Salesforce, SAP ECC, and beyond), adapts to your business rules, and keeps getting smarter with every transaction.

The Impact: What You Get with CoreForce

• Custom workflows per client
• Business logic configurability
• Continuous AI learning and master data enrichment

How It Works – Intelligent Workflow in Action

CoreForce bridges the gap between emails and ERP systems through an automated pipeline that does the heavy lifting:

• Ingestion: Orders received via email (PDF, Word, Excel, HTML) are extracted—whether in attachment or in email body.
• Parsing: AI/ML extracts key fields such as Customer ID, PO Number, Material ID, Quantity.
• Exception Handling: Documents with ambiguous data are flagged and routed to human agents for quick resolution.
• Salesforce Integration: Parsed data flows seamlessly into Salesforce for order creation.
• SAP ECC Sync: Finalized orders are integrated into SAP for pricing, order number generation, and customer confirmation.

This end-to-end integration eliminates silos and dramatically reduces turnaround times, offering a perfect blend of automation with human-in-the-loop accuracy.

Real-World Use Case: B2B Equipment Supplier (Germany-based)

A major European B2B distribution giant in the industrial and packaging sector faced typical order entry challenges: high volumes of purchase orders arriving in inconsistent formats, error-prone manual validation, and long processing cycles.

Here’s how CoreForce transformed their operations:

Before CoreForce

• Orders were received via emails in PDF or free-text format.
• Manual teams handled validations, PO formatting, and data entry into ERP.
• QA and exception handling delayed dispatch and invoicing.

After CoreForce

• Email bodies and attachments are automatically parsed and structured.
• CoreForce organizes and pre-validates orders based on client rules.
• AI/ML enriches the data with master references (e.g., verified product codes).
• QA is now focused only on edge cases—drastically reducing workload.
• Final orders are ERP-ready with minimal manual intervention.

Result

• Processing accuracy improved by 96%
• Turnaround times dropped by 80%
• Human effort slashed by 92%

And the best part? The system keeps improving with every exception it handles, thanks to relearning and reinforcement mechanisms baked into the platform.

The CoreFlex Edge

With CoreForce, you’re not just automating—you’re evolving. Whether you belong to B2B retail, logistics, consumer goods, or industrial manufacturing, CoreForce can be tailored to your order processing landscape.

What’s in it for you?

A faster, smarter, and more accurate document automation engine that scales with your business and thinks ahead.