Setting up a healthy Salesforce ecosystem is a big first step towards achieving the future envisioned by customers. Managing it is sometimes cumbersome, especially when you have a host of other strategic priorities for your business to look into. Through our Salesforce Managed Services offering, we are helping our customers to focus on their strategic priorities and achieve their ambitions with a fully productive Salesforce ecosystem.

As part of our Salesforce Managed Services offering, we are responsible for end-to-end SLA based support of your Salesforce applications and ensure regular upkeep with the 3 annual Salesforce releases, helping you eliminate technical debt. We are super flexible as a partner to flex up and down with the resourcing requirement to support your Salesforce ecosystem. Our popular Consumption Based Model provides you with a basket of Salesforce skill sets as per your requirement and consumption.

So, if you are looking for a partner to eyeball your Salesforce landscape 24/7 while you focus on delighting your customers, CoreFlex is your one stop shop.

Our differentiators

Products and Frameworks 

Solving some the common problems of our customers made us ponder- How could we maximize their effectiveness by automatically handling those common problems all the time? How could we take our customers closer to their goals faster?

We decided to innovate.

We developed multiple customizable utilities and solutions that enable us to solve common problems of our other customers faster and better. We consciously focused on areas of white spaces from the current ecosystem of Salesforce solutions out in the market and are unique to our customer requirements. This has enabled us focus on the larger, complex problems of our customers helping them to continue winning over their customers.

Provisioning the right access, to the right people, at the right time.

accessnow© is our premier Salesforce Privileged Access Management (PAM) application that can minimize your company’s risk and actively take steps to mitigate loss related to unauthorized access. With accessnow©, our automation streamlines the process of obtaining privileged, emergency access and helps achieve audit compliance goals. It can also expedite your 911 teams’ access into a system without compromising compliance.

By managing large Salesforce implementations, accessnow© can help organize and schedule elevated access in production with high vigilance of audit enabled. It allows you to plan and schedule elevated access for resources for a stipulated duration and rolls back the access to the pre-approved stage automatically. This tool enables you to maintain security compliance while serving business needs to onboard resources with elevated access and downgrade access levels. During the period of elevated access, accessnow© captures extensive audit data by recording every operation performed by the user.

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Integration Framework for Salesforce

To alleviate integration-related support issues, such as reachability, retry attempts, replaying, and tracking, our Integration Framework for Salesforce provides the necessary assistance. This framework is designed to perform configured retries of the integration, capture request and response payloads, and record the turnaround time of the API, in the Salesforce ecosystem.

Furthermore, our support team is capable of tracking integration or data sync-related issues independently, without relying on the end systems involved in the integration.

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Error Logger

Managing incidents can become cumbersome, especially when it involves addressing critical issues in a production environment. This challenge is commonly faced by our clients and throughout the service desk industry. To overcome this, we’ve innovated a solution.

Error handling is a CoreFlex utility that was built to help overcome the discovery time for any incident that gets raised in the production environment. Error handling can reduce the aging of the tickets by approximately 40% thereby ensuring faster ticket resolutions and product releases.

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Leonardo for Test Automation

Leonardo for Test Automation is a proprietary tool built by CoreFlex that is designed to solve common testing issues for our clients. This test automation utility is built on top of Selenium and is AI-powered, helping to churn out faster automation for Salesforce and other digital projects. With Leonardo, clients can run their tests and achieve their goals in just “2 clicks”.

This tool is a win-win for all parties involved. If you choose to part ways at the end of the agreement, you get to keep the utility with you. Alternatively, if you do not choose to have Leonardo, since it is all native Selenium scripts, you can retain the asset by keeping the scripts.

To learn more about this product, click the button in the banner below.

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Onboarding for Salesforce

Onboarding is a utility developed by CoreFlex to address the onboarding problems of Salesforce users in CPG and logistics businesses. This utility creates a user-friendly, automated, and cost-effective application that would ease the customer and equipment onboarding process.

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Case Studies

Early defect detection with automated regression testing

Saving time by automating low-value, repetitive tasks

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100% safe production environment, 75% reduction in execution time

Higher efficiency, better Speed-to-Market, greater user satisfaction achieved

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360-degree transformation of patient and doctor experience

Migration of third-party forms to Salesforce LWC and dynamic forms

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Salesforce Field Service Lightning

Performance testing for improved business efficiency and brand perception

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99.5% crash-free sessions for 600+ field technicians with a stable mobile app

Enabling customized and dynamic step-by-step protocol to maintain a high-performing field service platform.

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