Error Logger

Managing incidents can become cumbersome, especially when it involves addressing critical issues in a production environment. This challenge is commonly faced by our clients and throughout the service desk industry. To overcome this, we’ve innovated a solution.

Error handling is a CoreFlex utility that was built to help overcome the discovery time for any incident that gets raised in the production environment. Error handling can reduce the aging of the tickets by approximately 40% thereby ensuring faster ticket resolutions and product releases.

Key features

Error Logger Console 

Home Tab

Reports & Dashboards 

Duplicate Records 

Email Notification 

Feed Tracking

Archive Records

Process for Closing Records